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Why we think we’re the best alternative to Citizen Space

SmartConsultations offers an excellent solution for public sector organisations that are looking for an alternative to Citizen Space. SmartConsultations enables you to build lasting relationships with your key stakeholders, customers, and communities. Maximise engagement in your consultation process by choosing a tool that’s both easy for you and easy for your participants.


Store your data in the UK and remain fully compliant with GDPR legislation and European Privacy Laws.

Safe & Secure

SmartConsultations is ISO27001 certified and features password policies, access controls and two-factor authentication.

Fully Hosted Service

SmartConsultations is a fully hosted solution, and integrates seamlessly with your website.


Citizen Space
Number of consultations Unlimited Unlimited
Number of users Unlimited Unlimited
Number of surveys Unlimited Unlimited
Number of responses Unlimited Unlimited
Citizens panel
One Consulation, multiple touch points Web, Email, Mail-merge, Offline
Public or private Anonymous public responses or register members for private consultations
Advanced logic Piping, Variables, Scoring, Validation, Randomisation
Email management Send and schedule invitations and reminders
17+ question types
Single sign-on
Advanced reporting Cross tabs, Filtering, Word clouds

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Citizens Panel

  • Manage your own citizen panel
  • Email specific members, with just a click of a button
  • Target specific consultations to certain members, based on their areas of interest
  • Notify registered members when an outcome is published
  • Access better reporting based on members’ demographics


Fully Hosted Service

SmartConsultations is a fully hosted solution, and integrates seamlessly with your website, so each respondent has a fully immersive and accessible experience that is simple and yet effective.


Flexible Consultations

Create single consultations which can collect data from a variety of sources – web, email, social. All feeding into a single consultation for simplified collection.


Easy to Learn

It’s easy to create consultations with SmartConsultations. Most users learn quickly and don’t require any training.


Cost-Effective Pricing

SmartConsultations is great value for money, allowing you get the best possible return on investment on your consultation programme.

Safe & Secure

Security is our most important feature
and we take it seriously

Security Features

Enable SSL encryption on any survey. Apply password protection and IP restriction on user accounts and survey responses.

ISO 27001 Certified

The highest possible standard for data security. An internationally recognised system for keeping information assets secure.

UK/EU Based Servers

All data is stored and backed up on UK/EU-based servers. You can rest assured your data never leaves the EU.

Data Protection Act

Fully compliant with EU Privacy Laws and registered under the Data Protection Act.

  • GDPR Compliant logo
  • ISO 27001 security logo
  • G-Cloud supplier logo
  • Cyber essentials plus logo
  • MRS Company Partner logo
  • Information Commissioners Office logo
  • McAfee Secure site logo
  • DSS compliant logo

Get Started Now

Book your free demo now to see what SmartConsultations can do for your organisation.

UK-based with safe and secure data storage

100% personal, one-to-one online service

Trusted by leading brands worldwide

GDPR compliant with data collection